Computer Maintance

Disk Clean up

Saturday, February 20th, 2010

There are many things you can do to your computer once a month to keep your computer tidy and in return it will keep your computer running faster.  One of those tasks you can perform is Disk Cleanup.

Disk Clean up does the following things:  Removes temporary Internet files, Remove downloaded program files (such as Microsoft ActiveX controls and Java applets), Empties the Recycle Bin, Removes Windows temporary files such as error reports, and Remove installed programs that you no longer use.

Disk Clean up provides additional tools other than what I mentioned but that is the basic.  By having a clean hard drive you allow your computer to run at peak efficiencies without having old programs running, or taking up huge amounts of hard drive space.  It is better to save that hard drive space for family pictures or videos than that dumb game you downloaded and played one time.



RCMP Customers get a 5% discount off of all parts!

Tuesday, November 17th, 2009

Effective on December 1st 2009 all Computer Maintenance Program customers automatically qualify for a 5% discount on any parts or non service items they purchase through Benson Communications.  We want to save our loyal customers as much money as possible.  It has already been very easy for Benson customers to purchase equipment through us, now it will even be cheaper.  Customers will see the full price on their invoice and then a “Maintenance Customer Discount” of 5%.  All invoices dated for December 1st 2009 and beyond will include this discount.

Make sure your Antivirus files are up to date.

Tuesday, November 17th, 2009

Making sure your antivirus program and DAT (Generic Data File for your Anti-Virus Program) files are up to date ensures that your antivirus is performing to peak efficiency.  Many antivirus programs can be updated by clicking on the antivirus program in the Systray (bottom right corner in your taskbar).  After you click update a message should display indicating that your software and DAT files are up to date.  If you are unsure if your program is up to date please call our techs and they will walk you through it.  574-528-6118

Two New Products For Our Customers!

Tuesday, October 13th, 2009

Over the years, many customers have expressed frustration in two primary areas: that is hardware warranty and data backup. This month we are introducing 2 new products for our customers that we are sure you will love.

Remote Data Backup

We have always suggested that all customers backup their computers constantly. We now proudly offer a safe and easy solution. Benson Communications’ Remote Data Backup is a monthly service charge that costs as low as $5.95 and if available for business and residential customers. Remote Data Backup is a service that Benson provides to our customers to ensure your data on your computer/network is totally secure. This stealthy service runs on your computer nightly. It makes a secure connection to multiple servers out on a cloud network that backups your data and stores it in multiple places. Remote Data Backup is used as a safe guard against losing important data like pictures, school papers, important files, or business documents. We have had numerous people have asked us about how secure the data is, to which we reply, “it is encrypted, password protected, and you can set the password if you wish. You can bring your desktop or laptop in and for NO CHARGE we will install this backup software for you. We will guarantee that the documents that you backup will never get deleted. Since it is kept off site, power surges, damaged home /office, damaged pc, or hard drive damage will not affect the data you have backed up. There really is no risk for you.

Extended Guarantee on Parts

Another new product that we are unveiling this month is the Benson Communications Parts Guarantee. Beginning with all purchase on 10/15/2009 we will automatically include an Extended Guarantee. This ensures you if a part you purchased from us fails within the first year, you bring it back to us and we get the part replaced at no charge to you, no questions asked. We will even pay for the shipping. Another guarantee Benson Communications offers with no risk. Parts under $100 are $4.95 and parts under $1,000 are $9.95. This Benson Communications Parts Guarantee covers hardware problems only. Benson Communications Parts Guarantee is always an option but extremely urged.

Tech News

Wednesday, July 15th, 2009

1. Flashy Screen savers, cool mouse pointers, and motion backgrounds. We’ve all seen them, and you have to admit their pretty cool. Unfortunately looks come with a price, namely performance. That software is constantly using system resources, and that means your going to notice a significant loss of speed. Also third party software can generate weird error messages. For instance, you update your Flash Player, next thing you know your computer is telling you it can’t find Flash.ocx. This is generated because in the update Flash changed the file from Flash.ocx to Flash9.ocx or something similar, but your software doesn’t know to look for the new file. So now does your third party software not work right, you also have a mysterious error message.

2. Computer slowing down? There is a continuing trend in the world of downloadable files that has been affecting, or even crippling, many of our clients’ systems – sadly even brand new computers. Recently we have seen many computers are inundated with the newest Root Kits, viruses, worms, and Trojan Horses that the internet has to offer. Some of these malicious files/programs are willingly downloaded through use of Peer-2-Peer (P2P), Bit Torrent, Pirate Bay, Gaming Services and “Limewire”. (I am sure you have heard/seen us talk about the AVG Antivirus Protections that we offer.) However, with Microsoft’s most recent updates, the minimum amount of RAM needed to run smoothly is 1Gb. Most computers that are more than 2-3 years old are not running that much. This can cause many slow downs and complications. If you are having such frustrations, bring it in and have us check it out. Don’t let your frustrations mount, it could be something so simple as a RAM upgrade! Our Computer Maintenance Program is built on keeping cost down.

Benson Computer Maintenance Program

Wednesday, May 6th, 2009

The growth of the Computer Maintenance Program has been overwhelming. We urge customers that are on this plan to make sure to continue to take advantage of our services at your low contracted rate. By making sure your computer is serviced a minimum of once a year, you are insuring years of productivity on your system. While you can use your RCMP as an insurance policy we recommend making sure you service your computer “before” something happens. It is so exciting to hear the comments on how much customers have enjoyed this program. Benson Communications is here to help you with any computer problem you might have. We want to help you get the most out of your computer purchase.

Truths and Mythdemeanors

Wednesday, May 6th, 2009

Recently we have seen many computers are inundated with the newest viruses, worms, and Trojan Horses that the internet has to offer. Some of these malicious files/programs are even doing damage to physical hardware in computers, or cause your computer to crash, causing you great expense for repairs.

I would like to dispel some myths about AntiVirus/Spyware/Malicious Software Protection:

Myth #1: “I don’t go to bad sites, so I can’t get viruses”

Truth #1: Any computer that ever connects to the Internet, even just for a minute, can become infected. Then, that malicious software can download more into your system. You can also be infected by going to good sites that have been compromised, thru email, and by many other ways.

Read About All the Myths after the Jump.
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Authorized AVG Security Reseller

Monday, February 23rd, 2009

Recently we have seen many computers are inundated with the newest viruses, worms, and Trojan Horses that the internet has to offer. Some of these malicious files/programs are even doing damage to physical hardware in computers, or cause your computer to crash, causing you great expense for repairs. To better serve our customers, we have become an AVG Authorized Reseller! Through this program, we are able to offer Managed licenses of AVG AntiVirus or Internet Security with Personal Firewall (even Corporate/Enterprise editions) for Windows XP (all versions) or Windows Vista. These are Managed by us and BETTER than what you can purchase directly. They are also better than all versions Norton, which slows the computers down drastically. We install it and help you through any issues you might have. We offer MANY different Packages, starting at the low price of $5.00. For more info, please call us at (574) 528-6118

New Computer Maintenance Program!

Monday, February 23rd, 2009

Computer Maintenance ProgramCorporate/Business Computer Maintenance Program (BCMP)

In response to the increasing demand, we have added the Benson Corporate/Business Computer Maintenance Program. In the past, the Program was only open to Residential Computers, and we had several Businesses wanting to be added. In the current economic climate (and viruses, power outages…) it makes total sense to add it. In fact, Business/Corporate computers have a stronger need to be maintained as they are used more aggressively on a daily basis. Data protection is also more important as all client files and financial records are more easily found. Speed and productivity are also amplified in a properly maintained computer. Protection, speed, and productivity always lead to more profit! We offer 3 different Packages, starting at the low price of $15.95. For more info, please call us at (574) 528-6118 or Visit Our Computer Tech Services Page

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